How to talk about disability sensitively

Disability can be difficult to talk about sensitively as ableism is embedded in our language, biases and perceptions.
Conversations about disability are slowly increasing, especially when it comes to ableist language and how disabled people are represented in the media.

Disability advocate Talila A. Lewis has described the working definition of ableism – it is a ‘system that places value on people’s bodies and minds based on societally constructed ideas of normalcy, intelligence and excellence.

Cara Reedy, Director and Founder of Disabled Journalists Association, and Rosemary McDonnell-Horita of LaVant Consulting, a disability-focused communications firm, talked about common ableist tropes, and the importance of avoiding them, and how to talk sensitively about disability.

Avoid inspirational narratives

Inspirational narratives of disability are directly tied to a term called ‘inspiration porn’. Coined by activist Stella Young, inspiration porn is defined as ‘objectifying disabled people for the benefit of nondisabled people.

McDonnell-Horita says an example of inspiration porn is the viral videos that get spread around prom season of a high school football player asking a girl with Down’s Syndrome to prom. Being asked to prom is something that almost everyone wants. The videos of disabled people getting asked to prom get amplified because society perceives disabled people as pitiable and ‘unlovable’. This is just one example of how inspiration porn degrades, exploits, and other disabled people.

Another example of inspiration porn is videos of disabled people standing up out of their wheelchairs at a wedding. This directly ties into the ‘overcoming disability’ narrative. Reedy points out that these tropes come back to disabilities being seen as a deficiency and that they serve to dehumanize disabled people.

“If the stakes are lower and the assumption is that you can’t do anything, that you’re not that smart and that you aren’t supposed to achieve anything, [then] any time you achieve something, it becomes like a party. But what that does is it erases all of the disabled person’s effort, all of the barriers they’ve had to overcome,” Reedy said.

These tropes frame disabled people as being held back by their disability and imply that it’s something that they have to overcome. McDonnell-Horita said that her disability identity isn’t something she has had to overcome.

Instead, she has had to overcome the shame she was taught to feel about herself as a disabled person, ignorant questions that people ask her, and the systemic ableism that keeps disabled people out of certain spaces. “It’s not necessarily my disability that I’ve had to overcome. It’s the negative attitudes and stereotypes that come with being a disabled person. That is more exhausting,” said McDonnell-Horita.

Reedy says most of the time, it isn’t a person’s disability holding them back, but rather barriers such as inaccessibility and lack of accommodations. She doesn’t fault the general public for paying so much attention to these inspirational narratives, because they’re constantly being perpetuated by films and TV, and journalism.

However, storytelling is a powerful tool in changing the narrative.”If you’re still writing stories about inspirational people and disability and not digging into the barriers, then you’re creating — and this is going to sound extreme, but — you’re creating violence. You are perpetuating violence among a group of people, which, by the way, is a quarter of the American population,” remarks Reedy.

Disability should not be treated as a monolith

Within the disability community, several subcommunities have a wide range of experiences and subcultures. Disability isn’t a monolith, and it’s important to acknowledge that not everyone has the same experiences.

“If you have interviewed and spoken to one disabled person, that’s only one perspective in the whole community. So trying to even diversify the voices who are speaking about the disability community, I think, is important,” McDonnell-Horita said.

For example, she emphasized how person-first (a woman with autism) versus identity-first (an autistic woman) language preferences vary within subcultures and even from person to person. She points out how important it is to ask the person what their preferences are and to not make assumptions if you’re ever unsure.

Aside from language preferences, disability identity is a very individualized journey. It’s important to show the disabled experience from all sides For instance, many individuals within the disability community emphasize the harm in writing stories about disabled people that frame them as being pitiable, unhappy, or bitter all the time due to their disability. The same is true, however, for stories that centre on disabled people as being saint-like and positive all the time.

McDonnell-Horita pointed out that as a disabled person, there are days when she is frustrated when her body doesn’t cooperate with her. Similarly, she noted that many disabled people are also exhausted from experiencing two pandemics: living under a government and society that doesn’t care whether disabled people live or die, as well as constantly fighting against their rights being taken away.

Framing disabled people as being one or the other — either happy all the time or bitter all the time — only further perpetuates the idea that the community is a monolith. “It’s not always pride,” says McDonnell-Horita. “I think that there is this new wave of young people, and newly disabled people because of Covid-19, who are trying to embrace all of the sides and the human aspect of being disabled.”
The destructive nature of infantilization

McDonnell-Horita defines infantilization as a nondisabled person having more power than a disabled person and using that power against them to invalidate their thoughts, opinions, or experiences. This can show up in numerous ways, such as indirectly speaking to a disabled person or assuming that the individual can’t advocate or speak for themselves.

Reedy says infantilization once again goes back to the constant perception that disabled people are less than. For example, Reedy said that as a dwarf, she has experienced situations in which people would raise their voices or speak to her as though she were a baby.

The infantilization in such language is harmful, as it leads to people not being able to make choices in their lives and the assumption that they shouldn’t. For example, 1.3 million disabled adults are in conservatorships in the United States, according to the National Council on Disability. Additionally, 31 states plus Washington DC have laws that allow the forced sterilization of disabled people.

“There’s a language that infantilizes, but there are also actions. The actions are the insidious part that the language is sort of covering for,” remarked Reedy.

Center disabled voices

Centring disabled voices is one of the best ways to avoid infantilization. Similar to how disabled people are spoken to indirectly in interpersonal settings because of infantilization, their voices are often excluded from articles and stories about disability issues.

Reedy says she has seen journalists interview the parents of disabled people, or nondisabled people in organizations, over actual disabled people. Nondisabled people have no lived experience of disability and don’t understand it the way disabled people do. And often, with parents of disabled people, unless they’re disabled themselves, their first encounter with a disability is when they have a disabled child. Reedy isn’t saying that parents of disabled people shouldn’t have input, but that it is infantilizing to step over an entire community of disabled people and go to them first.

“They have no lived experience — they don’t understand. And quite frankly, there is no way for you to completely understand how it is to live as a disabled person until you become disabled yourself. Because seeing it is very, very different from living it.”

Disability is a culture and identity

Disability is a cultural and social identity and should be recognized as such. But historically, disability has been seen through a medicalized lens.The medical model is a biomedical perception of disability that supposes that disability may reduce one’s quality of life and that aims to correct or diminish it through medical intervention.
“The medical model says that disabled people have to be fixed, or there’s inherently something wrong with us, and there should be science and we should all aim to have a cure or live more ‘normal,'” says McDonnell-Horita.
While some aspects of the medical model are relevant and important to some disabled people’s lives, many critiques the medical model as rooted in eugenics and anti-Blackness. It places expectations on what a perfect body looks like and emphasizes it as something that we should all be striving for.

Many disabled people subscribe to the social model of disability, which sees disability as the result of the interaction between people living with disabilities and an environment filled with physical, attitudinal, communication, and social barriers. While it doesn’t deny the reality that comes with living with a disability or the impact it has on an individual, it emphasizes the need for social change to accommodate disabled people.

“The social model says that a disability is not my inherent problem and that something isn’t inherently wrong with me as a person. I think it’s more of the community aspect and how you can have diversity in your culture, versus the medical [model] of, like, you have to be fixed, you have to blend in with the norm and this is how we’re going to do that to fix you,” said McDonnell-Horita.

The disability pride movement stemmed from the social model of disability, as it frames disability as a cultural identity and a natural part of human diversity. Disabled people have used pride to affirm the self-worth and agency of disabled individuals and as a tool for combating systemic ableism.

Do research beforehand

Awareness around ableist language has been shifting over the years. Reedy noted that the R-word isn’t used as much as it was in the past, but that other words with ableist and eugenic origins, such as “moron” and “idiot,” are embedded in our vocabulary and need to be omitted.

“Ableist language is so intertwined with our culture we don’t even realize we’re using it. Most people understand that if you’re working on something, you’re going to make mistakes, but you have to start. The refusal to even address it — that is the most harmful thing,” said Reedy.

McDonnell-Horita said that unlearning ableism and omitting harmful words that are embedded in our language takes practice and commitment; nondisabled people need to be involved in this work. Resources such as the National Center on Disability and Journalism’s Disability Language Style Guide and activist Lydia X. Z. Brown’s glossary of ableist language are easily accessible online to help people in the learning and unlearning process.

“It takes the weight and the burden off of disabled people to have to do the work every day if we can have more people who understand why the language can be harmful and more people interrupting ableist conversations or even ableist thinking,” says McDonnell-Horita.

Recognize intersectionality

Disability crosses every other community and marginalized identity group. According to the Centers for Disease Control and Prevention, one in four Black people in the United States has a disability, while one in 10 Asian Americans has a disability.

Yet within disability rights spaces, the voices of white men with physical disabilities have been centred and uplifted the most historically. McDonnell-Horita says this isn’t representative of the diverse experiences within the community.

When we talk about disability, it’s important to not just think about those that are visible, but also about nonvisible disabilities and those communities who have historically been marginalized and left out, she asserts.

It is important to recognize intersectionality, a term coined by Kimberlé Crenshaw, which is an analytical framework for understanding how aspects of a person’s social and political identities combine to create different modes of discrimination and privilege.

Reedy says that she experiences the world as a Black dwarf woman and can’t separate those identities when speaking about disability. In storytelling, she emphasizes how you can’t talk about poverty without discussing how that impacts disabled people, especially communities with high disability rates such as Black, Indigenous, LGBTQ, and transgender communities.

“When you’re not talking about poverty and race and disability together, you’re not telling the story, you’re not digging in. Journalism, in particular, we’re supposed to be holding power to account. But if you’re not checking all those boxes and figuring out how to tell all those stories mixed, I don’t know what you’re doing.”