Jumeirah Mina A’Salam Strives to Create an Inclusive Destination

Overlooking the picturesque Persian Gulf, Jumeirah Mina A’Salam, the heart of Madinat Jumeirah Resort, is a destination in itself! This resort-within-a-resort offers access to over 20 award-winning restaurants and bars, access to 2 kilometres of pristine private beach, outdoor pools and watersports, access to the dedicated kids club, KiDS, and state-of-the-art fitness centre, J Club, the onsite Madinat Jumeirah Conference & Events Centre, and the luxurious Talise Spa. The spacious guest rooms and suites feature private balconies overlooking the sea, offering authentic Arabian experiences on a beachfront location.

The resort was recently refurbished in 2022, and you will easily notice the attention to detail here when it comes to accessibility. Jumeirah Mina A’Salam ensures consistency across all guest experiences by delivering hospitality beyond expectations for all its guests. The hotel has recently installed some of the best hearing assistance technologies available in the market to cater to the needs of guests with hearing difficulties. These services include the hearing loop system, Contacta, which is available at the hotel reception counter; guest rooms that are fully equipped with visual doorbells and telephone alerting systems designated for people of determination; TV hearing loops for inclusive entertainment; and the Agrippa vibrating fire alarm monitor. Guests with hearing difficulties can now also have one-to-one conversations at the concierge or information desks using our portable hearing loop, to ensure clear and effortless communication with the hotel staff.

“Topland was pleased to be able to assist Jumeirah Mina A’Salam in providing the latest assistive technology so that guests with hearing impairments can enjoy all the facilities available at the hotel. Our technology empowers people of determination as it can be used discreetly and independently”, said Andy Faulkner, CEO of Topland.

Jumeirah Mina A’Salam team has also received onsite product training conducted by Topland to ensure the safe and effective use of assistive products for people of determination.

Jaime Simpson, General Manager of Jumeirah Mina A’Salam, said, “At Mina A’Salam, warm and traditional hospitality is at the core of our identity. We stand for inclusivity and welcome technological developments and trainings that aid our delivery of a consistent guest experience for everyone who walks through our doors. This is really about understanding our guests and their individual needs and preferences and ensuring that every guest can experience our resort in their own way.”

Source: Jumeirah Min A’Salam – Topland