Smartphone apps have become commonplace tools for travel and navigation.
As technology becomes more integrated into transport networks, apps will continue to be indispensable. But many of those apps remain inaccessible to those with various disabilities.
Many people with disabilities rely on public transit as many do not have a driver’s license. Planning trips, getting to and from transit stops successfully and navigating transit systems is important.
Research has shown that smartphone app technology can encourage inclusion by helping people with disabilities better navigate transport systems.
In the US, 13 per cent of the population lives with one or more types of disability. Developing apps and other mobility tools can increase their ability to access employment, education, health care and other services.
Research, conducted in the US, found that one of the ways transportation-related general audience apps aim to address the travel needs of people with disabilities is by including accessibility features, such as text-to-voice conversion. These features increase ease of use for non-disabled people as well.
Despite the availability of technology, many apps remain inaccessible, including for cost and lack of mandatory requirements and regulations.
Source: The Conversation